Discover the situations where there is a penalty for early termination of contract, and how this affects the refund of the surplus paid.
What is the early termination agreement?
- Early termination is a right held by either party; its legal consequences are described in the contract that the client signed with the company.
- All changes to the early termination penalties require authorization from the company.
- How soon will I receive my refund after canceling the purchase?
The amount to be refunded is established once the conventional penalty, administrative expenses, fees, etc. have been deducted. The dates on which the refund will be made are specifically described in the early termination agreement.
If you have any questions, or would like to cancel your contract, create a support ticket here:
To ensure efficient and accurate service, we kindly ask you to follow these instructions:
1. Enter the unit number exactly as it appears in your contract (e.g. A 123).
2. Please raise one ticket for each unit.
We appreciate your cooperation.